ServiceNow technology has the potential to radically change the way (IT) departments work, by optimally matching their services to the needs of their customers. ServiceNow makes application development possible in which the platform offers standard functional blocks with shared infrastructures, data and interfaces.
Are you looking for a specific solution for some popular themes? Take a look at a desired theme in which we explain what we can do for you. Is your desired theme not listed? Don’t worry, we have broad knowledge in various industries and we offer more solutions than listed. We are happy to discuss your needs and wishes at any time.
We offer ready-to-use applications and integrations for the ServiceNow platform. Use these apps to manage specific processes or tackle common business demands and save development costs. The apps are certified by ServiceNow for platform compatibility, security and performance. Deploy with confidence!
Besides the ‘off the shelve’ apps, we offer the possibility to co-create an application. Co-creating apps with us ensures your ServiceNow app ideas are realized at a fraction of the actual costs.
We share our knowledge and experience so that you can see what the impact of digital transformation is and how you can best respond to it. Based on that knowledge we constantly improve our services and solutions in order to drive the evolution of digitization.
The challenge Swiss Re is a leading wholesale provider of reinsurance, insurance and other insurance-based forms of risk transfer. With 60 offices around the world, it can be difficult to keep track of all the room reservations, including the possibility of ordering catering and IT or AV support. Swiss Re is working to decommission their […]
The challenge With over 31,000 employees in more than 33 countries, planning and scheduling can be a huge challenge for NXP. Realizing a single and up to date overview of open tasks and assignments between teams using the ‘follow the sun’ principle and the handover of these tasks can therefore be very hard to achieve. […]
NN Investment Partners (NNIP) is a Netherlands-based asset manager. An active manager for institutional and individual investors around the world. The challenge NNIP is transitioning into becoming an Agile/DevOps organization and therefore selected ServiceNow to support their IT Value Cycle. The ServiceNow platform provides a complete set of modules to support their end-to-end processes, but […]
The challenge SITIOS is the IT and Operations department of Schwarz Gruppe, one of the largest retailers in the world. They adopted a Kanban way of working that is supported by the ServiceNow platform in order to decrease processing time, deliver services quickly and create transparancy by providing insights to the business. To ensure users […]
The challenge The Department for Work and Pensions (DWP) is responsible for welfare, pensions and child maintenance policy. As the UK’s biggest public service department it administers the State Pension and a range of working age, disability and ill health benefits to around 18 million claimants and customers. The UK DWP has a large Digital […]
The challenge The European Stability Mechanism selected ServiceNow to support their IT Service Management operations. Convinced of the power of the platform they investigated the possibilities of using ServiceNow to support their Facility Management organization as well. They had an explicit need for a room and workplace reservation solution. The solution After a formal RFP […]
The challenge Schuberg Philis won an outsourcing deal to support a client to gain control over their critical business processes. In many cases, the IT Services supporting a business process were outsourced to multiple IT Managed Service Providers. This situation lead to reduced transparency with resulting difficulties, such as when trying to understand the root-cause […]
The challenge ING WorkPlace Services (WPS) is responsible for providing workplaces to their global workforce. A large part of service delivery is outsourced to external Managed Service Providers that use their own ITSM systems to ensure tickets and requests are efficiently completed. ING end-users (employees) from various locations contact their local support desks for questions […]
The challenge Lamb Weston is a world leading brand in high quality potato products and is sold in over 100 countries around the world. The challenge of Lamb Weston was to find a way to make meeting room reservations more efficient, preventing double bookings and frustrations while reducing time. Visitor registrations and booking rooms were […]
The challenge One of the HR Priorities of ING Belgium is to build the HR foundations of the future, which should enable amongst others to realize our Think Forward strategy. To build these foundations, ING need to develop tools to move HR towards “extremely digital, and extremely personal”. ING’s HR needed a sustainable and standard […]
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